frequently asked questions

  • what's included in str management?

    Our full-service STR management includes 24/7 guest support, personalized service, and handling all inquiries and bookings. We perform routine maintenance, quick emergency repairs, and thorough cleaning after each guest check-out, along with linen and towel service. Our optimized listings, professional photography, dynamic pricing strategy, and regular market analysis help maximize your revenue. We coordinate seamless check-in and check-out processesl, conduct regular inventory checks, and ensure property upkeep through inspections. By choosing Arhouse, you can enjoy a hands-off approach to property management while reaping the benefits of a professionally managed short-term rental.

  • Why choose arhouse over other companies?

    Choosing Arhouse means choosing a personalized, dedicated approach to short-term rental management. Unlike big companies, Arhouse is run solely by Isaac and Justine, a husband-and-wife team with no employees. This allows us to cultivate personal relationships and connections with our clients, ensuring their needs always come first. We pride ourselves on our lightning-fast response time and top-notch customer support, giving you peace of mind that your property is in good hands. Our management fee of just 18% of revenue is much lower than the industry average, providing exceptional value for our premium services. With Arhouse, you receive the benefits of professional management with the care and attention only a dedicated small team can offer.

  • how does str management work?

    We take over all the work associated with running your short-term rental. We put in all the work to bring in the maximum revenue, so you can focus on the rest of your life as you watch the payments roll in.

  • How do you handle maintenance?

    We thoroughly inspect your property after each guest to check for any needed maintenance, then contact our trusted contractors or professionals to fix the issue quickly and effectively.

  • how do you screen potential guests

    We use a combination of identity verification, reviews, and background checks to ensure the guests staying at your property are trustworthy.

  • How do you determine pricing?

    We use advanced market-driven pricing technology that automatically optimizes the price of your STR based on market performance, and surrounding properties. The price automatically adjusts based on high demand events such as concerts or sporting events.

  • What platforms do you list my property on?

    AirBNB, VRBO, and Booking.com if requested

  • How do you ensure a positive guest experience?

    We pride ourselves on lightning-fast guest communication, informative automated messages, a determination to solve any issues that may arise for guests, squeaky-clean properties, and a seamless check in and check out process.